Thanks for sharing the update and the log, I can see you’ve already done solid troubleshooting using Health Check and clearing cache, that really helps narrow things down.
Looking through the log you shared , the key thing that stands out is that your site is generating a large number of PHP deprecated notices, mostly coming from plugins like The Events Calendar, Event Tickets, and a few others. These are typically related to PHP versions issues.
While these notices are not fatal errors, they can interfere with AJAX requests and API responses, which is exactly what the WooCommerce dashboard inbox relies on. This can explain why the Inbox is not loading.
Here are the next steps I recommend:
Update all plugins and your theme Make sure everything is fully up to date, especially:
The Events Calendar
Event Tickets
Flexible Shipping
Any other plugin mentioned in the log
Temporarily disable The Events Calendar and related plugins Even though you tested with plugins disabled, try specifically:
Disable only those plugins showing in the log
Then reload the WooCommerce dashboard This helps confirm if one of them is breaking the inbox requests
Check your PHP version If you’re running PHP 8.2, try switching to PHP 8.3 or 8.4 temporarily to see if the issue resolves, as some plugins are still catching up with full compatibility
Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the woocommerce domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /home/.sites/370/site3216981/web/wp-includes/functions.php on line 6131 Deprecated: Creation of dynamic property DGbm_BlogModule::$icon_path is deprecated in /home/.sites/370/site3216981/web/wp-content/themes/Divi/includes/builder/class-et-builder-element.php on line 1425
Divi theme error doesn’t affect the backend, I assume. So just woocommerce remains…
Thank you for the update. The notice you are seeing related to _load_textdomain_just_in_time should not affect the dashboard. We have tried multiple times, but we are not able to replicate this issue.
To assist you further, could you please create a new test site on Multisite and only activate WooCommerce to see if you still face the same issue? Alternatively, you can activate WooCommerce on a non-WooCommerce site and check whether the issue still occurs.
Also, before doing this, please follow these steps on the affected WooCommerce site: go to WooCommerce → Status → Tools, and perform the following actions:
WooCommerce transients – Clear
Expired transients – Clear
Clear template cache – Clear
Capabilities – Reset Capabilities
Clear customer sessions -Clear
Next, please clear your browser cache and then check again. Also, try checking the issue in an incognito or private browsing window.
on the current site there is noch change whether I clear all caches or reset these settings. on another sub site I activated WC and it there is no error at this state of installation
Thank you for the update. Since installing WooCommerce on another site does not reproduce the issue, it suggests that something on your current site is causing this error message.
I understand that you have already run a full conflict test using the Health Check & Troubleshooting plugin. Before we proceed with escalation, could you please try deactivating all plugins manually (without using the Health Check plugin)? You can enable maintenance mode on your site, then deactivate all plugins and switch to a default theme such as Twenty Twenty-Five.
Please let us know if the issue still persists after manually deactivating all plugins.
Unfortunately its not resolved but I got less time these days for this issue. One thing I remarked: another user which has only shopmanager permission doesn’t face this issue. But maybe its because inbox appears only for admins…
Thank you for the update, and I completely understand your concern.
Based on your findings, I’m suspecting there may be a plugin conflict on your site causing the issue, especially since the Shop Manager account does not appear to be affected.
Whenever you have some time, I would suggest manually deactivating all plugins except WooCommerce, switching temporarily to a default theme such as Twenty Twenty-Five, and clearing both your browser and site cache. After that, please check whether the issue still occurs.
Once you have the results, feel free to share them with us so we can further investigate and, if needed, internally escalate the issue.
