Start QUiz Button Stuck on Loading

  • Resolved rivzmarere

    (@rivzmarere)


    1 year, 9 months ago

    i have created 2 quizzes. they all work fine for the first quiz attempt then they get stuck on the loading state. check the link to the page i attached

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Jasmine

    (@hyenokian)

    1 year, 9 months ago

    Dear @rivzmarere,

    Thank you for the topic.

    Our development team reviewed your case and confirmed that the feature works as expected on our end.
    You can view the demonstration in the attached video.

    View post on imgur.com

    If you’re still experiencing issues, please provide a video showing the problem so our support team can investigate further.

    Additionally, let us know if you have any caching enabled.

    Looking forward to hearing from you.

    Thank you.

    Plugin Support Jasmine

    (@hyenokian)

    1 year, 8 months ago

    Dear @rivzmarere,

    We’re closing this ticket for now as we last heard from you 1 week ago.

    If the query is unresolved, drop us a line and we’ll get back to you at the earliest and the ticket will be re-opened.

    For a new query, feel free to open a new topic. Our Customer Care Specialists will be happy to help you.

    Thank you.

    Thread Starter rivzmarere

    (@rivzmarere)

    1 year, 8 months ago

    Dear @hyenokian

    my apologies for not updating the issue i managed to figure the problem out. The issue was i was using the short code on a link component instead of using the short code component it’s self

    Plugin Support Jasmine

    (@hyenokian)

    1 year, 8 months ago

    Dear @rivzmarere,

    Thank you for your response.

    We’re glad to hear that you were able to identify and resolve the issue.
    Please feel free to open a new topic if you need any additional assistance.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

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