Starting out, some plugins stop working?

  • Resolved adabob

    (@adabob)


    3 years, 5 months ago

    Is there and order to activation, installing the plugin and adding it to your dashboard at CleanTalk (CT)?

    Let’s say you have several WordPress installs, you start with one paid CleanTalk account because you want to first get comfortable and figure it all out plus see if there are any conflicts with CT.

    When you add another site, can I assume you install and activate the plugin on the next WP site. Then you go to your dashboard CT and add the URL? It will all be added and set up on it’s own?

    Should we have a problem and want to trouble shoot our WP page can we just “deactivate” CT, or will our site still be affected by CT?

    Also note the confusion sometimes is when you start using CT the different options “Spam, security, SSL etc. It’s often hard to tell which site is using what?

    Thank you


Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support eugenecleantalk

    (@eugenecleantalk)

    3 years, 5 months ago

    Hello @adabob.

    You install the plugin, then activate it by entering the Access Key. You can get the access key either by clicking “Get Access Key automatically” in the plugin settings, or by adding the site to your CT dashboard and copying it from there. So you can install the plugin and add the site to the CT dashboard in different order.

    If you add a website to your CT dashboard, the plugin will not install automatically. But if you install the plugin and get the Access Key automatically, the site will be added to your CT dashboard by itself. Of course, if your license allows you to add one more site.

    When you deactivate our plugin, you disable all its influence on your site.

    At the top of the CT dashboard there are switches between services: Anti-Spam, Security, SSL… Each of the services displays the sites that are connected to it.

    If you have more questions about our services, please contact us via our private Ticket System: https://cleantalk.org/my/support/open.
    WordPess.org Support Forum is for plugins only, not the service.

    Thread Starter adabob

    (@adabob)

    3 years, 5 months ago

    Much appreciated, Thank you

    Plugin Support eugenecleantalk

    (@eugenecleantalk)

    3 years, 5 months ago

    You’re welcome!

Viewing 3 replies - 1 through 3 (of 3 total)

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