StartTag: invalid element name

  • Resolved john.p

    (@peppas)


    1 year, 2 months ago

    Generating a feed for reviews, just comes up with this error. Upon opening the file manually from my server, it only contains this:

    </reviews>
    </feed>

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support pear8398

    (@pear8398)

    1 year, 2 months ago

    Hi John,

    Thanks for using CusRev.

    It looks like the reviews feed is not generated completely and causes the issue. I suggest you go to Reviews > Google > Re-save settings to generate a new feed and check the issue again.

    Let me know how it goes.

    Thread Starter john.p

    (@peppas)

    1 year, 2 months ago

    No, that does nothing.

    Plugin Support pear8398

    (@pear8398)

    1 year, 2 months ago

    Hi,

    The process to generate the feed is based on the WP Cron and I think there is an issue with WP Cron on your site. Please try to deactivate all plugins except CusRev, WooCommerce and switch to a WordPress theme. Then re-save settings to generate a new feed to see if it helps.

    Thread Starter john.p

    (@peppas)

    1 year, 2 months ago

    On a staging site, with only woocomerce and cusrev active, still same problem. WP cron in general works fine. The WP Cron for cusrev, is not working, even if triggered manually

    Plugin Support pear8398

    (@pear8398)

    1 year, 2 months ago

    Hi,

    Thanks for your additional information.

    Please contact us here https://www.cusrev.com/business/contact-us.html
    our technical team will help you check the issue.

    Plugin Support bagel1317

    (@bagel1317)

    1 year, 1 month ago

    We haven’t heard from you for more than two weeks. For this reason, I’ll assume that either you are not interested in this question/problem anymore or it has been resolved. If you still require any help, please start a new forum topic.

Viewing 6 replies - 1 through 6 (of 6 total)

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