State Dropdown Field not pre-populating
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During checkout logged in users are not getting their STATE field pre-populated from their profile. When the plugin is disabled, it works fine. I have contacted woocommerce and they also suggested this plugin was the issue.
With plugin enabled and user logged in: (no state loads)
With plugin DISABLED and user logged in: (state loads correctly)
Why do I care so much? Everyday customers complain about the state field not working for them since we updated this app. Some say it doesnt load at all for them. These were the only screenshots I was able to capture but I think it leads to a bigger issue with the state field. Also it is a bummer that with State set to mandatory, it makes international orders impossible for countries where woocommerce hides it. This field seems to have a lot of issues for some reason. Hope you can help, this is obviously the most important page of the website!
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Hi Michael,
Thank you for your attention in this urgent matter.
This is on the billing address for https://www.kindjuice.com. It seems to be replicable by using the iphone setting in chrome debug tool. Once I set it to wide, it works on mobile.
It still doesn’t load the correct state from the profile.
This is an issue because state doesnt get filled in on orders, and then when we set it to mandatory, we lose international orders because they cannot fill it in.
FYI – The Country drop down input loads the correct information and seems to work in all settings/browsers.
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