State tax calculation issues

Resolved

(@efindlicher)

Site is http://faimodelsupply.com. It’s supposed to apply 6.5% state tax for Ohio, but when applied it looks like it’s showing up as all different rates. Here’s an example:

12 x 9.5″ S/O wide blade – bare (#SOP95B) - $42.00 (ex. tax)
14 x Ikara Prop Hanger and Rear Hook (#BFHH02) - $17.50 (ex. tax)
1 x 1/16″ 1/4 lb box,Tan Super Sport Rubber (#C16002) - $9.25 (ex. tax)
1 x 3/32″ 1/4 lb box, Tan Super Sport Rubber (#C32002) - $8.95 (ex. tax)
1 x 1/8″ 1/4 lb box Tan Super Sport Rubber (#C18002) - $8.50 (ex. tax)

Note:Notes about your order.

Subtotal:                     $86.20 (ex. tax)
Shipping:                     $11.50 8 Lb. Zone 1,2 Via Priority Mail
Ohio State Tax (6.5%):        $3.48
Total:                        $100.43 - via PayPal

This one calculates about 3.5%, another was 1.5%. I’ve checked, and all products are set to taxable, with the standard rate selected. Is there anything else that could be affecting this, or is this a bug?

Thanks!

https://ww.wp.xz.cn/plugins/jigoshop/

Viewing 10 replies - 1 through 10 (of 10 total)

Jigoshop Support – Olaf
(@jigoshop-support-olaf)

11 years, 6 months ago

Hello,

I have just had a check and you’re right – some products work fine and some others not. Could you please create a temporary administrator account for us and send us the login details to [email protected]? We’ll check if everything’s set up correctly and try to resolve the issue.

Jigoshop Support – Olaf
(@jigoshop-support-olaf)

11 years, 6 months ago

Hello,

Thank you. Could you please recreate this account? Just remove it, create and send it again. I was testing the cart and increasing the amount of one of your products caused the blank page for me and I cannot access the admin panel anymore.

Thread Starter EFindlicher
(@efindlicher)

11 years, 6 months ago

Done. Same password.

Thanks!

Jigoshop Support – Olaf
(@jigoshop-support-olaf)

11 years, 5 months ago

Thank you, we’re looking into this. By the way, when you’re in cart, please do not click the “Update shopping cart” button! It makes the whole website blank for the user who clicked it. It’s probably because your theme was made for an earlier Jigoshop version where clicking a button to refresh the cart was required. We’re currently checking what can be done about this.

Jigoshop Support – Olaf
(@jigoshop-support-olaf)

11 years, 5 months ago

Please check the original cart template to see what was changed and then edit your cart template in jigoshop/templates/shortcode/cart.php.

Thread Starter EFindlicher
(@efindlicher)

11 years, 5 months ago

Olaf-

I pulled the cart customization code from functions.php in the theme, which removed the “update shopping cart” button.

Am I correct that this was just solving the update shopping cart issue, and not the tax problem?

Thanks!

Jigoshop Support – Olaf
(@jigoshop-support-olaf)

11 years, 5 months ago

Thank you, now the cart does not break up. You are correct, we are currently looking into the tax issue.

Thread Starter EFindlicher
(@efindlicher)

11 years, 5 months ago

Olaf-

Has there been any progress on this issue?

Thanks!
Michael

Jigoshop Support – Olaf
(@jigoshop-support-olaf)

11 years, 5 months ago

Could you check it if it’s fine now, please? One of your products didn’t have the Standard tax class selected.

Plugin Author MWSGD
(@mwsgd)

11 years, 4 months ago

Haven’t heard back… marking resolved. If this is not solved please respond. 🙂

Viewing 10 replies - 1 through 10 (of 10 total)

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