Statistics not working

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  • Plugin Author Alimir

    (@alimir)

    9 months, 1 week ago

    @itdcmy Thanks for reporting this! 🙏
    From the error details you shared, it looks like the issue is coming from WooCommerce’s Admin/Analytics script (index.js from WooCommerce 9.8.1). This script is being loaded on our statistics page and is failing with analytics being undefined.

    Our plugin doesn’t call WooCommerce’s analytics functions directly, so the error is most likely caused by WooCommerce itself or another plugin hooking into WooCommerce Admin.

    Here are a few things you can try:

    1. Make sure WooCommerce is updated to the latest version.
    2. Go to WooCommerce → Settings → Advanced → Features and check if “WooCommerce Analytics” is enabled.
    3. Temporarily disable other plugins (except WP ULike + WooCommerce) to see if one is conflicting.
    4. Clear any site caching / browser caching.

    If the problem continues, you may want to report it directly to WooCommerce support, since the error is inside their admin app.

    In the meantime, WP ULike statistics should still work — but this WooCommerce error can prevent the page from rendering properly, so fixing/removing the WooCommerce analytics error will solve it.

Viewing 1 replies (of 1 total)

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