Statistics not working

  • Resolved gresio64

    (@gresio64)


    10 months, 2 weeks ago

    Hi,

    I have a problem with Matomo version 5.3.1, for 2 months I have not seen the statistics anymore.
    I checked the statistics of the server cpanel, I saw that there were users, even from Google Search Control, I give me that there have been clicks

    Thanks

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support dizzyatinnocraft

    (@dizzyatinnocraft)

    10 months, 2 weeks ago

    Hi @gresio64, it looks like the WP Cerber Security plugin is blocking tracking requests. When I look at one specifically, it says: “Your request looks suspiciously similar to automated requests from spam posting software or it has been denied by a security policy configured by the website administrator.”.

    Would you be able to check the settings for that plugin to see what could be blocking it?

    Thread Starter gresio64

    (@gresio64)

    10 months, 2 weeks ago

    hi @dizzyatinnocraft,

    OK perfect
    I solved by changing the rules
    Thanks for your help

Viewing 2 replies - 1 through 2 (of 2 total)

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