Statistics – TOTAL SENT

  • Resolved kokoasis

    (@kokoasis)


    9 years, 12 months ago

    We are very pleased with the Newsletter plugin, but we have a question about the Statistics. So far, we have successfully published 3 biweekly issues. We know the first issue was sent to approximately 10 subscribers. The second issue was sent to approximately 40 subscribers and the third issue was sent to 58 subscribers. Now, wen we look at the statistics, the TOTAL SENT for each issue is reported as 58. Is that the way it is supposed to work even though the number sent was actually much smaller for the first two issues?

    https://ww.wp.xz.cn/plugins/newsletter/

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Author Stefano Lissa

    (@satollo)

    9 years, 12 months ago

    No, this is not the wanted behavior. Where do you see that number? Can you share a screenshot?

    Thread Starter kokoasis

    (@kokoasis)

    9 years, 12 months ago

    It is on the “statistics” page for each edition. I have posted screenshots at http://www.ctvknox.org/stefano/

    Thanks!

    Kev

    Plugin Author Stefano Lissa

    (@satollo)

    9 years, 11 months ago

    Hi, I checked few blogs and the report different totals for different emails. Are you sure you didn’t imported a list of subscribers while the newsletter were still in sending status? And the subscriber has not been added to the list of recipients under processing?

    Thread Starter kokoasis

    (@kokoasis)

    9 years, 11 months ago

    Yes I am sure. So far we have published 4 biweekly issues. Every time we send a new issue, the number of “Total Sent” statistic for each previous issue is INCREASED to the same number as the “Total Sent” for the most recent issue.

    Plugin Author Stefano Lissa

    (@satollo)

    9 years, 11 months ago

    Uhm, I have not an explanation, actually. When an issue is in the “sent” status, you keep it in that status? Do you restart it or like?

    Are the old issues in the sent status? Maybe they’re still in another status? What can you see in the newsletter list panel?

    Thread Starter kokoasis

    (@kokoasis)

    9 years, 11 months ago

    All previously sent Newsletters are of “sent” status. I have updated screenshots for you to see at http://www.ctvknox.org/stefano/

    As you can see, “Total Sent” for issues 1, 2, & 3 have continued to increase.

    Kev

    Plugin Author Stefano Lissa

    (@satollo)

    9 years, 11 months ago

    Ok, now I probably understood the problem. Did you edited the already sent newsletter resaving them? Resaving a “sent” newsletter result in a wrong update of the total. I already fixed that an you’ll get all value recomputed on next Newsletter version.

    Thread Starter kokoasis

    (@kokoasis)

    9 years, 11 months ago

    BINGO! I think you may have SOLVED the dilemma. Indeed, I have gone back, edited and saved previously published issues. Even though I have NOT resent them, I HAVE edited them.

    The reason I edited them was because I had improved the format over the first 3 issues and wanted them all to look consistent if called upon from my Archive page.

    So, am I correct to understand that version 4.5.6 has been fixed so the “Total Sent” number for each issue will NOT change if the previously sent newsletter is revised and saved, but not re-sent?

    Plugin Author Stefano Lissa

    (@satollo)

    9 years, 11 months ago

    On next version not only that problem is fixed, but the numbers will be restored to their correct value.

    Thread Starter kokoasis

    (@kokoasis)

    9 years, 11 months ago

    Thanks for all your help!

    Kev

Viewing 10 replies - 1 through 10 (of 10 total)

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