Stats not Loading

  • solarblitz77

    (@solarblitz77)


    10 years, 2 months ago

    I run a few wordpress site for a client but the Jetpack Site Stats

    is not working just get the spinning loading screen permanently.

    De-activating plugin’s has no effect.
    I’ve recheck the stat of the stat table in the database and it’s not showing any issues.

    Running Php Version 5.4.45 on the server

    This is occurring on both sites

    Any Suggestions

    https://ww.wp.xz.cn/plugins/jetpack/

Viewing 1 replies (of 1 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    10 years, 2 months ago

    Can you please use Jetpack’s Debugger module to send us some more information about your sites?

    1) Go to the Jetpack page in your dashboard.
    2) Click on the Debug link appearing at the bottom of the page.
    3) Click the link that says “click here to contact Jetpack support.”
    4) Fill in the description box and your name and email address.
    5) Click the “Contact Support” button.

    Thanks!

Viewing 1 replies (of 1 total)

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