[NSFW] Stats Stopped working

  • Resolved mdknight

    (@mdknight)


    5 years, 3 months ago

    Hi,
    On Jan 30th all stats stopped working. I have disconnected and reconnected the jetpack account to no avail. Any insights?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    5 years, 3 months ago

    Hi @mdknight,

    Thanks for reporting this, and sorry for the trouble!

    We are aware of an issue affecting the Complianz plugin that’s causing this problem.

    The Complianz folks should be already aware of this issue, however, I’d recommend reporting this to the plugin authors just to make sure they know another user is having this problem 🙂

    In the meantime, you can check the section under “The Stats feature is active, but no visits are being recorded anymore” in our documentation below for more information on this:

    https://jetpack.com/support/wordpress-com-stats/

    Let us know what you find out!

Viewing 1 replies (of 1 total)

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