Status code 403 on analytics.js

  • Resolved gsolidakis96

    (@gsolidakis96)


    5 years, 11 months ago

    Hello! I downloaded the plugin the other day and when checking on the network debugger on my website I see a 403 error on getting analytics. js
    I have attached a screenshot:
    http://prntscr.com/tfvu6o

    I suspect this might be some issue with caching but I have no clue. Do you know what is causing this and how to fix it?

    Thank you,

    George

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • leep20

    (@leep20)

    5 years, 11 months ago

    Did it just stop working recently?

    I am having a similar issue that started yesterday.

    Thread Starter gsolidakis96

    (@gsolidakis96)

    5 years, 11 months ago

    Hey leep, I’ve only had it for 2 days and I think it didn’t work from the beginning :/

    Plugin Author Daan van den Bergh

    (@daanvandenbergh)

    5 years, 11 months ago

    Hi guys, a 403 error is a permission error. Check the permissions of the /uploads/caos folder to see if it’s readable by the outside world.

    What hosting provider are you using? And are you running some type of WordPress security or firewall plugins?

    • This reply was modified 5 years, 11 months ago by Daan van den Bergh. Reason: added some questions
    Thread Starter gsolidakis96

    (@gsolidakis96)

    5 years, 11 months ago

    Hello and thank you for your fast response!

    You are absolutely right, I should have checked with Bluehost first but their support is not the best..
    I am about to change the permissions myself but should i just tick read for world or do I need to tick execute as well?

    Blue host just told me to change permissions to 6 4 4 meaning that i’ll add read access to world but remove execute access from user and group, does that sound right?

    I have changed the permissions and cleared cloudflare cache but i still get the error. I will allow some more time but if you have any other suggestions in the meantime let me know!

    Thank you,

    George

    • This reply was modified 5 years, 11 months ago by gsolidakis96.
    • This reply was modified 5 years, 11 months ago by gsolidakis96.
    Plugin Author Daan van den Bergh

    (@daanvandenbergh)

    5 years, 10 months ago

    Hi again,

    I apologize for not responding. I became a father on July 9th. Times’ve been a bit hectic since then, as you can probably imagine 🙂

    What’s the status, George? Did changing the permissions fix it for you?

Viewing 5 replies - 1 through 5 (of 5 total)

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