Hello Bastian,
Sorry to hear you’re having issues.
Could you please check if you have the Wordfence plugin or the BasicAuth plugin active on your server?
If so, could you please take the following steps:
1) Temporary deactivate Wordfence
2) Open the Feed Manager -> Settings page and press the “Clear feed process” button
3) Try to generate a feed
4) Activate Wordfence again
5) Try to generate a feed again.
Then report back the results of if you have BasicAuth active on your server.
Best regards,
Michel
Hi Bastian,
Where you able to solve the issue with the steps I mentioned?
Best regards,
Michel
Hello Bastian,
We are experiencing some issues with the newest version of our plugin. The last version of our plugin is quite a big update where a large part of the plugin is rewritten.
Not everyone is experiencing issues with our plugin but there seems to be two type of issues whereas some feed users experiencing missing items in their feed and some users with WordFence installed are experiencing feeds that freeze and stay in processing status.
For now the only solution is to downgrade the plugin to a previous version.
You could use WP-Rollback to easily downgrade the plugin to a previous version until we fix the issue permanently.
Or click here to download the 1.7.4 version of the free plugin
We expect to come with an update and bugfix for the missing items today.
Sorry for any inconvenience.
If you have any question please let me know!
Hello @bastianhelfrich,
We have not heard any response from you on our support replies. Have you been able to solve the issue?
If you don’t mind I will close this topic for now. If the issue has not been solved, don’t hesitate to reopen this ticket or open a new one.
Best regards,
Michel
