Hello,
Hope you’re well.
To help us assist you, please:
#1. Reproduce the issue step by step on a test site with only our plugin + WooCommerce and the Storefront theme.
#2. Share a short video/screenshots per the forum recommendation by posting links (Loom/CloudApp, etc.).
Details: https://ww.wp.xz.cn/support/forum-user-guide/faq/#can-i-include-screenshots-or-videos
With that info we can rule out conflicts and verify the issue precisely. Thanks!
Best regards, peace!
Following as I am also experiencing this issue on two websites.
I have already tested with only Woocommerce enabled. Please check the code I have posted. You will immediately see that it cannot work since you are showing one in inputs and in code checking for something else.
Your backend:
<select name="wcbv_status_default[orderstatus_default_statusgateway_bacs]" data-depend-id="orderstatus_default_statusgateway_bacs">
Your code (include/codestar/classes/admin-options.class.php): function set_options()):
If you check your CSF_Options class and you will see that in __construct variable $this->sections includes only one item in array, that is “General Settings”.
Hello,
Thank you for sharing the details and the code reference. We appreciate the effort you’ve taken to test this in a clean environment.
We’ve forwarded this report to our development team for a deeper review. The team works based on prioritized sprints to ensure fair handling for all users.
Once the analysis is complete, we’ll come back with a response based on the findings.
Best regards,peace!
TNX.
Unfortunately, until then this plugin is useless.
Hello @jsssolutions, @tubescreamer.
I hope you’re doing well.
It’s a pleasure to assist you.
Thank you for reporting this.
We identified a case where the payment-method status might not be saved in some environments. This was fixed in version 1.3.
Please update to 1.3, save your settings again, and run a quick test (ideally on a staging site with WooCommerce + our plugin + Storefront).
Let us know how it goes.
Best regards, peace!
TNX. This is working now.
But now we have another problem. This default status is now saved and when you create an order, correct status is set. However, email notifying the admin (regarding new order) is not sent.
I have even marked this custom status (I have made) as “paid = yes” and result is the same. Can you also fix this?