Steps content not showing

  • Resolved molly666

    (@molly666)


    7 years ago

    Hi,
    I had started a thread yesterday but it is not showing up, so I had to create a new aaccount on wordpress…

    Anyway, I would love to use your plugin but it does not seem to work with my theme, I am using Suki theme here from ww.wp.xz.cn. No content is displayed underneath the payment and order review section…could you help me make this work? Thank you so much!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author SilkyPress

    (@diana_burduja)

    7 years ago

    Hello,

    it looks like the Suki theme is splitting the checkout page into two columns and this interferes with the way the multi-step checkout plugin presents the forms.

    I’ll look into it for a solution and get back to you.

    Plugin Author SilkyPress

    (@diana_burduja)

    7 years ago

    The Suki theme adds some HTML elements to the checkout page in order to create the two columns. This additional HTML messes up the steps from the multi-step checkout plugin.

    The theme’s “Use 2 columns layout” option in the Customizer doesn’t remove the HTML elements. It only adds a CSS rule that arranges the columns next to each other or one on top of the other. But the interfering HTML elements are still there.

    The code that adds the HTML elements is fixed and doesn’t allow to be overwritten. The only thing you can do at this moment is to comment out the 272-277 lines in the theme’s “inc/compatibilities/woocommerce/class-suki-compatibility-woocommerce.php” file, as shown in this screenshot. But this is the least elegant solution there could be.

    Unfortunately from within the WP Multi-Step Checkout plugin we cannot do anything.

Viewing 2 replies - 1 through 2 (of 2 total)

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