Sticking Dropdown Options
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Hi guys
I’ve been tearing my hair out of the last few days trying to fix this problem and the issue persists. Whenever the customer selects an option from within the native woocommerce dropdown on a variable product and they then select the dropdown again to go back to a previous option, the first option and the other option are already selected and you can’t go back to selecting the first one? Does anyone know how this could be fixed?
I did manage to resolve this by removing the default option in WooCommerce however the client doesn’t want this.
Many thanks in advance,
JoshThe page I need help with: [log in to see the link]
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Hi there Josh,
Thank you for including the screenshot of what you are referring to, and the URL to the product on the site. I took a look and do see what you are talking about there. However it appears there is some custom styling being applied that is quite different from the default WooCommerce plugin styling and behavior. With the core WooCommerce plugin and the default Storefront plugin, variable product options/dropdowns generally appear and behave as below:
Link to image: https://d.pr/i/vE30vmIn order to narrow down what is causing that on your site, please temporarily switch your theme back to Storefront and disable all plugins except for WooCommerce, then check to see if the issue is fixed. If it is, then you can switch your theme back and reactivate plugins one-by-one until you find the one that is causing the issue.
You can read about testing for conflicts in our documentation here:
https://docs.woocommerce.com/document/how-to-test-for-conflicts/I hope that helps!
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