Still receiving wppb error codes after removing plugin

  • Resolved lukeobritt

    (@lukeobritt)


    5 years, 7 months ago

    My site is inaccessible after installing/uninstalling your plugin. Everyone – both admins and users – are receiving the error: [wppb-login redirect_url=”https://xxxxxxxx.com/locating-client-page”%5D

    I deleted your plugin in wp-admin/network/plugins and double-checked via FTP to be sure it was gone, but we are still receiving the error and no one can log in.

    I cannot give you access to the site, so I need to fix this myself with whatever guidance you can provide here.

    Please advise, ASAP. Thank you.

Viewing 1 replies (of 1 total)
  • Plugin Support Madalina Ruzsa

    (@madalinaruzsa)

    5 years, 7 months ago

    Hi @lukeobritt,

    This is a shortcode with a redirect parameter [wppb-login redirect_url=”https://xxxxxxxx.com/locating-client-page”%5D].

    You need to disable Profile Builder, if you have FTP access you can do so by temporarily renaming the wp-content / plugins / profile-builder file.

    With Best regards,

Viewing 1 replies (of 1 total)

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