Still use WooCommerce Legacy REST API

Viewing 3 replies - 1 through 3 (of 3 total)
  • developmentsendcloud

    (@developmentsendcloud)

    9 months, 2 weeks ago

    Hey michaelk85!

    Thanks for your question!

    If you’ve already migrated to the Sendcloud WooCommerce V2 plugin, then there’s no more need to activate the WooCommerce Legacy REST API plugin. That plugin was only required for our V1 integration, which relied on the older REST API structure.

    The V2 plugin takes full advantage of the updated WooCommerce API that’s built into recent versions of WooCommerce, eliminating the need for any additional legacy API support.

    You will only need to keep the Legacy REST API plugin if you are still using the Sendcloud WooCommerce v1 plugin.

    I hope this helps! Feel free to contact us again if you have any further questions.

    Best regards,
    Fabian / Technical Support Sendcloud

    Dave Loodts

    (@davelo)

    8 months, 2 weeks ago

    Hi Fabian, i have a follow-up question: i’ve read that the HPOS compatibility mode must be active to use V2 (source: https://support.sendcloud.com/hc/en-us/articles/34953204906385-WooCommerce-V2-Troubleshooter)

    So while the Legacy API plugin can be deactivated, it seems that Sendcloud V2 is not fully HPOS compatible because of that compatibility mode with “the old way’.
    Is this correct? (if so, what a bummer as fully HPOS makes the admin way faster)

    developmentsendcloud

    (@developmentsendcloud)

    8 months, 2 weeks ago

    Hi @davelo

    I hope you are doing well today! Thank you for your question regarding compatibility mode and the Sendcloud v2 integration, I’m happy to clarify this for you.

    Our current integration is fully compatible with HPOS and does not require compatibility mode to be enabled. The troubleshooting step you’re referring to applies only to the Sendcloud v1 plugin.

    I do see that this is confusing, since the information appears in the WooCommerce V2 Troubleshooter article. To help prevent further issues, I’ve reached out to our team and requested an update to the Help Center article, either to remove that step or clearly state that it’s only relevant for v1.

    Thanks again for bringing this to our attention we really appreciate it!

    I hope this covers everything, but if you have any other questions or concerns, don’t hesitate to keep in touch.

    Best regards,
    Safan / Technical Support Sendcloud

Viewing 3 replies - 1 through 3 (of 3 total)

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