Stock count doesn’t update

  • Resolved arjwiz

    (@arjwiz)


    8 years, 7 months ago

    Hi,

    I have product variations and manage stock at the variation level. I have 7 products, each with between 3-5 variations. Each variation has originally between 17-20 available units.

    Your plugin used to correctly show me the total number of remaining stock per variation using the _stock meta field under ‘Products’ (back when I used it in April 2017). However, with newer versions plugins, this now doesn’t appear correctly – only some of my products display remaining stock while the rest are blank. All products are set up the same way, with stock management at a variation level.

    How do we fix this?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author algol.plus

    (@algolplus)

    8 years, 7 months ago

    hi

    I’ve just tested _stock for both cases
    – old sales for old product
    – new sale for just added product

    and they worked correctly.

    Could you contact me via helpdesk ?

    Thread Starter arjwiz

    (@arjwiz)

    8 years, 7 months ago

    Hello,
    Apologies. I investigated this deeper and found the issue, which was on our side.
    Sorry for the confusion and thanks again for this wonderful plugin.

    Plugin Author algol.plus

    (@algolplus)

    8 years, 7 months ago

    you’re welcome.

Viewing 3 replies - 1 through 3 (of 3 total)

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