• Resolved jozidd

    (@jozidd)


    Good day support team,

    After using the product import with the ‘_stock_at_[location_id]’ metafield with “manage stock’ enabled, I noticed that all my variable products were ‘out of stock’. We took a deeper look at the product admin page of one of the variables, and the ‘Stock locations’ tab had a ‘total stock’ of zero, even though the stock is registered for each variation.

    This can be fixed by simply clicking the ‘update’ button, and the stock will recalculate, but we have an extensive list of products, so this isn’t an option.

    Can you confirm whether this is a bug or expected behavior, and if it can be fixed? I’m quite sure there’s a sync function needed after the import to sync up the ‘Total Stock’ of your plugin with the total WooCommerce parent stock of the variable product.

    *Please note that immediately after import, all stock was 0. After I attempted at a fix, I could only get the WooCommerce stock to reflect the sum of quantities for each variation, not the total stock on the plugin side, which you’ll see in the link*

    Link to screenshot of admin page —> https://drive.google.com/drive/folders/1FXgVEqDVnuBQjN4Sfxwbih4L6Gs5V6zw?usp=sharing

    Thank you,

    I’m looking forward to hearing back from you.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Fahad Mahmood

    (@fahadmahmood)

    Apologies for the delayed response.

    I wanted to let you know that there is a toggle button under the “Stock Locations” tab that says:

    “If you want the system to update all the products stock for the locations enabled. This feature is introduced as a beta version for now. It can possibly replace the cron jobs scheduling if it goes successful.”

    Enabling this can help automatically update and recalculate the stock status, making the stock values effective after import—so it should address the issue you mentioned.

    If you need urgent assistance, you can also contact the developer directly using the option under the Help tab on the plugin’s settings page.

    Please let me know if you’re still using the plugin and facing any problems, or if you need further help getting this feature to work.

Viewing 1 replies (of 1 total)

You must be logged in to reply to this topic.