Hi @datenchef !
You can get more information about the GDPR here: https://www.trustindex.io/frequently-asked-questions/#what-about-gdpr
Feel free to write us, if you need further assistance,
Lídia
Trustindex
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This reply was modified 3 years, 10 months ago by
liditrudex.
Thread Starter
dc23
(@datenchef)
Thanks for your fast reply and furter information, Lídia. Thats fine at all but not solving. We just dont want to load these files from
https://cdn.trustindex.io/
loader.js
assets/platform/Google/logo.svg
assets/platform/Google/star/f.svg
assets/platform/Google/star/e.svg
We dont want these third party requests due to performance and GDPR reasons. We want to load them locally from our webspace.
Thread Starter
dc23
(@datenchef)
Hi! Is there maybe any chance / hook to deactivate loading images from cdn?
Hi @datenchef !
Here is more info on CDN: https://www.trustindex.io/frequently-asked-questions/#why-is-the-limitations-in-wordpress-plugin
I’d suggest you try the sprite feature for the widgets. It would optimaze the number of reviews.
Feel free to write us, if you need further assistance,
Lídia
Trustindex
Thread Starter
dc23
(@datenchef)
thanks Lídia, but that wouldnt solve it, right? images are still loading from a third party. just pointed out it in another thread:
https://ww.wp.xz.cn/support/topic/cdn-not-gdpr-compliant/
thanks for having a look!
Plugin Support
tomwolf
(@tomwolfhun)
Hello @datenchef ,
Loading loader.js locally is not recommended, because with this you will miss the automatic update option, which comes in handy for bug fixes, new features, etc…
You can load the assets from your own server with custom CSS. (In this case, you will miss the auto update option, but perhaps this is not such a tragedy, because they very rarely need to change.
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But anyway, why don’t you write into your data protection page that you are using third party software?
In this specific case: your site uses Trustindex’s software to display reviews. This entails:
1) In order to provide the fastest possible service and response time, Trustindex uses a CDN network. In such cases, visitor IP address with a timestamp may end up in a temporary log for a few days.
About using these data:
– You don’t use it
– Trustindex only uses aggregated and anonymized data (without IP) for viewing statistics.
2) The profile photo of individual reviewers can also come from a CDN network. In such cases, visitor IP address with a timestamp may end up in a log file. This data is provided/managed by the review portal/service.
Because, unfortunately, this is not enough. Especially since the CDN is hosted in the USA or fetches the data from there, it is necessary to ask the user for permission before transferring his data (even if it is only his IP).
