Stopped counting

  • Resolved ruzakuku

    (@ruzakuku)


    1 year, 1 month ago

    Hi,

    Seems plugin stopped counting views 🙁

    Onn one small site: Right now for today it shows 50 views total

    I sent a newsletter to subscribers at midnight yesterday, there were 1500 CLICKS on articles. Means that 1500 articles were viewed…

    On the last article, views according to the plugin. = 18

    I myself connected and read the article through various proxies, cleaning cookies, etc, counter is still at 18.

    In wordfence live online I can see many readers on the last article…

    We are using wp-supercache and wp-optimize

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter ruzakuku

    (@ruzakuku)

    1 year, 1 month ago

    I upgraded to 2.11 on 26th April, problem began this day. Can you please post a link to the previous release ?

    Plugin Author Ben Sibley

    (@bensibley)

    1 year, 1 month ago

    Hi there,

    Thanks for using Independent Analytics. I’m very sorry to hear about this error.

    Could you share a link to your site? I will take a look at the tracking script with my debugging tools.

    Thank you!

    Plugin Author Ben Sibley

    (@bensibley)

    1 year ago

    Note: this issue was resolved over email. It was due to a conflict with a setting in the Autoptimize plugin that aggregates inline JS.

    Thread Starter ruzakuku

    (@ruzakuku)

    1 year ago

    Thank you very much for your support !

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Stopped counting’ is closed to new replies.

  • 4 replies
  • 4 participants
  • Last reply from: ruzakuku
  • Last activity: 1 year ago
  • Status: resolved