Hi, @perkins85!
Thanks for posting about this!
Did reinstalling help to fix this problem? In case it did not, please post the link to the pages, where your slideshow is published.
We will have a look as soon as possible.
Thank you! Have a great weekend!
HI @wdsupport – updated our slider this morning and we’re now locked out of our website completely. We were able to delete the plugin from the directory backend, but we’re still unable to log in. Any insight or help here would be appreciated.
Hello, @jessica-elth!
We are terribly sorry for the inconvenience.
Firstly please connect to your website through FTP connection and rename the folder of Slider WD plugin from /wp-content/plugins directory.
This will deactivate the plugin, and you’ll be able to access the site.
Afterwards, please contact our team by filling out the following form:
https://web-dorado.com/support/contact-us.html
Our development team will have a look at the problem and suggest a solution. We will post it here then as well.
Thanks! Have a great day!
