Stopped working

  • silaskemble

    (@silaskemble)


    9 years, 2 months ago

    I used this for a while and it worked perfectly, however it has recently stopped working and only displays plain text..Not sure what exactly is causing it. I’ve tried re-uploading the pdfs & reinstalling the plugin but neither seems to work.

Viewing 1 replies (of 1 total)
  • danlester

    (@danlester)

    9 years, 2 months ago

    Thanks for your message.

    Since nothing can change in the plugin overnight, almost certainly something else on your site is causing Javascript to break on your site. E.g. your Theme or another plugin has some problem code, and this has the knock-on effect of breaking other plugins including PDF Embedder which rely on Javascript to operate.

    I do offer detailed and helpful support for this plugin, including for free users, so to be honest it is frustrating to see you leave a mixed review without simply getting in touch asking me to help solve the problem on your site (which is probably not actually caused by PDF Embedder anyway – but I’d still be happy to help!).

    Please get in touch by email if you’d like me to take a look: [email protected]. (I probably won’t pick up any further replies here.)

    Best of luck with your site anyway.

    Thanks,

    Dan

Viewing 1 replies (of 1 total)

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