• Since almost exactly one month, between 12/02/18 and 15/02/18 the plugin suddenly stopped working. The starts are still visible but once you click on them, you get spinning arrows confirming “Loading..please wait” and then the stars disappear all together.

    I am using the most recent version of WP, a genesis theme with the newest Genesis version, I tried reinstalling, emptying cash, disabling all other plugins, nothing helps.

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 21 total)
  • Plugin Contributor dudo

    (@dudo)

    HEllo, thank you for using Yasr.

    Can you please paste a link where YASR is active?

    I search a little but I didn’t find

    Thread Starter ukozok

    (@ukozok)

    The link I sent is correct. Access was restricted though. I lifted the restriction and it is freely accessible now.

    Hello, I have the exact same problem do you have any updates?

    PS. the console returns this error after vote:

    Uncaught ReferenceError: yasrMostHighestRanking is not defined

    Plugin Contributor dudo

    (@dudo)

    Uncaught ReferenceError: yasrMostHighestRanking is not defined

    this was fixed with version 1.5.6

    I have installed the 1.5.6 version. Still same error and no stars after voting.

    I just notices that this only happens when I am logged in !

    When I loggout from the site the voting system works like a charm!

    Thank you

    Plugin Contributor dudo

    (@dudo)

    I’m pretty sure it’s a caching problem try to delete all your browser cache and try again

    Thread Starter ukozok

    (@ukozok)

    I have upgraded to the newest version, emptied the cache. Yet the problem persists.

    panagiotisgian mentions that the voting works once he’s logged out. This is not an option for me as it is a subscription site.

    Usually I get a bunch of ratings every week, but since almost exactly one month, between 12/02/18 and 15/02/18, I have not received any ratings. So I suppose it must have been an update that occurred between 12/02/18 and 15/02/18 that broke the plugin.

    It’s NOT an incompatibility with another plugin. Even when I disable all other plugins it still doesn’t work.

    Thank you.

    Plugin Contributor dudo

    (@dudo)

    You can see all the release here https://plugins.trac.ww.wp.xz.cn/log/yet-another-stars-rating/

    As you can see version 1.5.0 have been released 19/02/2018 and version 1.4.9 12/11/2017

    So, it can’t be an update of YASR…maybe your theme?

    Thread Starter ukozok

    (@ukozok)

    I deactivated my theme and activated 2016. Still the same issue. Do you want to have a closer look? I can give you administrative access. Thank you.

    Plugin Contributor dudo

    (@dudo)

    yep, send me an email to free_support at yetanotherstarsrating . com

    Plugin Contributor dudo

    (@dudo)

    please try to update to version 1.5.7

    Hi i have same problem, star’s working, but cant click on “Odeslat” aka send. Disabling cache etc plugins won’t work, is there older version to download? Thanks

    http://muonlineczech.4fan.cz/hodnoceni-a-prehled-serveru/

    Plugin Contributor dudo

    (@dudo)

    This is a different error, seems like the plugin automatic-responsive-tables is causing a js error that break the vote

    I Disable this plugin and same mistake.

Viewing 15 replies - 1 through 15 (of 21 total)

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