Stopped working

  • Resolved kriskpooh

    (@kriskpooh)


    12 years, 9 months ago

    The SB Welcome Editor has stopped working. Users are only getting the standard WP Welcome email. I’m not sure when it happened. It was probably after an update but I’m not seeing a conflict notice. I tried uninstalling the plugin and reinstalling it and got no conflict notice. Not sure what else to do.

    http://ww.wp.xz.cn/plugins/welcome-email-editor/

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  • Tevya

    (@thefiddler)

    12 years, 8 months ago

    It does not appear to be working with WP 3.6+

    Thread Starter kriskpooh

    (@kriskpooh)

    12 years, 8 months ago

    I went into the ftp directory and changed the name of the plugin folder as directed in another thread (to put a – before the anem) . I got an error message that said the plug file couldn’t be found. Then I changed it back to the correct name (without the – at the beginning). Then in WP-Admin I went to the Plugins and it said the plugin folder couldn’t be found and had been deactivated. I clicked to Activate it and it worked and no longer got the error message about it not being compatible. I created a new user and got the correct custom message.

    I know deactivating it and reactivating it doesn’t work cause I tried that. I don’t know why renaming it, not being able to find it, then changing the name back, activating it and getting an error and then reactivating it again fixed it. But that worked for me.

Viewing 2 replies - 1 through 2 (of 2 total)

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