Stopped Working

  • JM

    (@makhijajatin)


    4 years, 3 months ago

    Two factor authentication was working fine on my two sites until now. I am unable to login using Authenticator App code, also tried recovery code but i am unable to login on my wordpress admin dashboard.

    Are they any issues going on which i can wait to auto-resolve from backend. Please advise.

Viewing 1 replies (of 1 total)
  • Ian Sackofwits

    (@plantprogrammer)

    4 years, 1 month ago

    Hi, makhijajatin, I’m another Two-Factor user.

    Please try using the “Health Check” plugin to diagnose the issue: https://ww.wp.xz.cn/plugins/health-check/.

    In the troubleshooting tab, you can disable all plugins and have the theme changed while logged in; visitors will see the website as if the plugin(s) and/or theme wasn’t changed.

    In this case, please try deactivating plugins (besides the Two-Factor plugin)/switching your current theme to determine if plugins and/or theme(s) are causing your issue.

Viewing 1 replies (of 1 total)

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