• Resolved inventor1

    (@inventor1)


    If I install plugin it’s just showing blank images (white). It’s interesting because I have another website that’s using it and it’s not affected.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Florian Brinkmann

    (@florianbrinkmann)

    Hey @inventor1,

    hm, are all images affected or just specific ones?

    Thanks,
    Florian

    Thread Starter inventor1

    (@inventor1)

    All images.

    Thread Starter inventor1

    (@inventor1)

    I just enabled the plugin you can see it’s only white images now. Please confirm when you see it so I can disable it.

    Plugin Author Florian Brinkmann

    (@florianbrinkmann)

    Hey @inventor1,

    thanks, seeing it. There are various JavaScript errors in the browser console from a rocket-loader script, I think that could be the reason. Could you try to disable this plugin (after searching for it, it may be a plugin for Cloudflare?)? If that does not help, try to disable Autoptimize, maybe something goes wrong there during the optimization process.

    If it works without the optimization, try to exclude the lazy loader script.

    Best,
    Florian

    Edit: maybe it also could help to exclude the rocket-loader script from Autoptimize.

    pro-tip; you can disable Autoptimize on a per-request basis by adding ?ao_noptimize=1 to the URL.

    if the problem is not there at that point, some autoptimize (re-)configuration might be needed to fix this. there are troubleshooting tips and info on how to exclude in the AO FAQ.

    hope this helps debugging,
    frank (ao dev)

    Thread Starter inventor1

    (@inventor1)

    Thanks Florian! I disabled rocker loader that didn’t change anything, but I disabled the optimize html and optimize javascript in the autoptimize settings and it fixed the issue.

    That explains why it was working on my other site with the same plugins, just different settings in autoptimize. You’re the best!

    Plugin Author Florian Brinkmann

    (@florianbrinkmann)

    You’re welcome, great to hear that it works now @inventor1! I will mark this as resolved then.

    @optimizingmatters thanks for the tip!

    Best,
    Florian

Viewing 7 replies - 1 through 7 (of 7 total)

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