Store input field value into select option

  • Resolved fabioladercole

    (@fabioladercole)


    5 years, 1 month ago

    Hello,

    I’m using your plugin into my website where users can ask computer assistance. I’d like to let them insert the serial code of a device in an input text and in a second occasion find that serial code in a select option so they don’t have to insert that once again.

    Is that possible?

    Thank you

    Best regards

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Yeison Baron

    (@yeisonbp)

    5 years, 1 month ago

    Hi @fabioladercole,

    You can store a registration field (and the user can access it or change it) with the user registration add-on:

    – https://getawesomesupport.com/addons/custom-user-registration-fields/

    For further questions regarding this, you can contact us by filling is this form:

    – https://getawesomesupport.com/contact/

    Regards.

    Thread Starter fabioladercole

    (@fabioladercole)

    5 years, 1 month ago

    Hello,

    thank you for your reply. What I was looking for was quite different. Right now I have an input field where users insert, for example, their computer’s serial number. If in the future they want to open a new ticket for the same serial code, they shoud type the serial code once again when I’d like to create a dropdown menu where they can find previous serial code inserted.

    Regards

    Plugin Author Yeison Baron

    (@yeisonbp)

    5 years ago

    Hi @fabioladercole,

    Do you mean that you already have a plugin that has that function and you wanted the user to use it on the ticket submission? If so, We currently don’t have that feature. I will add it to the feature request list for review by my team.

    Regards.

    Plugin Author Yeison Baron

    (@yeisonbp)

    5 years ago

    Hi,

    I will mark this topic as clarified (solved). Any questions you have, you can let me know.

    Regards.

Viewing 4 replies - 1 through 4 (of 4 total)

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