Stories not getting published

  • Resolved tsat01

    (@tsat01)


    3 years, 11 months ago

    What to look for when the webstories plugin refuses to publish the story i have made. When I have completed everything and hit publish, nothing happens. It just stays as draft. How to troubleshoot this?

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  • Adam Dunnage

    (@adamdunnage)

    3 years, 11 months ago

    Hello @tsat01 thanks for reaching out and sorry to hear you’re having troubles publishing your stories. I’d be happy to help you with this if you could provide some more information below:

    1. Your Site Health Information using this private form.
    2. Do you experience the same happen when using an Incognito browsing window?
    3. Do you see any console errors when in the Web Stories editor?

    It would also be very helpful if possible, if you could share either a screenshot or recording of this happening for you. You can use services such as Imgur or Loom to do this and share here.

    Adam Dunnage

    (@adamdunnage)

    3 years, 11 months ago

    As we have not received a response, we will mark this topic as resolved. Please feel free to reach out if you encounter any other issues or questions. Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)

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