Strange behaviour

  • Resolved cguanaja

    (@cguanaja)


    1 year, 1 month ago

    When installing this plugin 100% (without any doubt), I can see the dashboard but then on the next day plug in is no longer there on the WordPress dashboard – it has disappeared. I did run the site for any malware but it’s clean, plus I made sure all plugins are updated. Has this behaviour been seen before? What can be causing this?

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support sucuri1

    (@sucuri1)

    1 year, 1 month ago

    Hi @cguanaja

    This is common incompatibility behavior with other plugin in the WP Dashboard. There are two possible routes to troubleshoot this.:

    1. You can remove all current plugins leaving only Sucuri and then start one by one by installing plugins to see which one is causing the issue.
    2. Email or chat us a list of your current installed plugins for us to test.

    Either way we would like to know which plugin is causing this issue so we can work the backend of it.

    Thread Starter cguanaja

    (@cguanaja)

    1 year, 1 month ago

    Thanks @sucuri1 – what email can I use so this can be actioned?

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Strange behaviour’ is closed to new replies.