Strange fields in export

  • Resolved webwerkkoeln

    (@webwerkkoeln)


    8 months, 1 week ago

    Hello, I have a question because of the order export and some strange fields.

    In Checkout I have a multicheckbox field with the two options “FPK” and “FHB”. In order export I got five different values:

    • [“FPK”] (check)
    • [“FHB”] (check)
    • [“FPK”,”FHB”] (check)
    • “”
    • []

    In my opinion, the first three values are right, and the second two mean “nothing”, but why are there two different “nothings”? I can not recognize any pattern, why is it as it is.

    I hope, you can help me with this.

    Thank you very much and best regards,

    Janina

    The page I need help with: [log in to see the link]

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  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    8 months, 1 week ago

    Hi @webwerkkoeln,

    Thank you for reaching out to us.

    To assist you more effectively, could you please confirm how the multi-checkbox field was added to the checkout? It would be helpful if you could also share a sample export file (with any sensitive data removed) so we can better understand the data structure. You can upload the file to a secure file sharing service and share the link here.

Viewing 1 replies (of 1 total)

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