Strange Randomly Disappearing Posts/Values/Fields problem

Folks, I’m completely desperate here.

We built a fairly large site, based on WP, Elementor, and the Crocoblock plugins.

Then, after a couple of months of work and with launch date approaching, things started to randomly disappear. It could be a setting in a field that would suddenly revert to default. It could be a custom post or relationship that would disappear. Whenever we fixed something, something new would break.

It was like trying to push water uphill. No matter what we did, we couldn’t find what was causing this problem. We’d disable all the plugins, and it would still persist.

In the end, we went to the boss and asked for more time. Then we restarted from scratch. Literally a clean WP install, and added only the most necessary plugins: Elementor Pro. JetEngine. A literal handful of others.

For three months, things worked fine. We’d rebuild and recreate what we lost in the first site.

And a few days ago, my colleagues and I started to notice that we’d forgotten to set a value here, or add a custom post type there.

And today, I tried to set a JetEngine listing grid, and the listing produced no results.

So I went into the query for it – and the relationship that underlies the listing is gone. The field is blank.

The query still exists, and it’s worked before – what more, the preview, which doesn’t change until you input new values, is still there, still showing the old, correct results.

Except that the custom relationship it is based on no longer exists.

We’re not doing this cowboy style. We were extremely careful not to install anything that could mess things up.

We’ve got 11 plugins total, all of then reputable, with tens of thousands of downloads, and hundreds of reviews for the smallest ones. No review mentions this kind of problems.

All we’ve used is:

Catch IDs
Crocoblock Wizard
Duplicate Page
Elementor
Elementor Pro
JetElements For Elementor
JetEngine
JetTricks
Limit Login Attempts Reloaded
Ungapped Widgets
wp-Typography

Here’s our setup:

JetEngine version: 3.0.5
Elementor version: 3.7.8
WordPress version: 6.0.3

Web searches show a handful of others who’ve encountered something like this. But they’re not using any of the same plugins we are (with the exception of Limit Logins Reloaded, and that shouldn’t be the problem, right?)

It feels like somewhere, there’s a line of code that “pushes” the entire database somehow, throwing out correct records.

Anyone hear about this?

Anyone know what to do about this?

I’m truly at the edge of my tether here – no chance to restore things if the site has gone bad again.

• This topic was modified 3 years, 7 months ago by t-p. Reason: Moved to Fixing WordPress from Everything else WordPress

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