• Resolved nevetsza

    (@nevetsza)


    I’ve taken over maintenance and support for a site and need to know about a particular user account it has.
    The username is seed_cspv5_clientview_name, where name is a person’s name.

    It has no email address and no roll set for the site.

    Can anyone advise what this user account is all about? Can it safely be deleted without causing problems?

    WordPress Version 5.9.3
    The plugins installed are:
    Active Plugins (8)
    Force HTTPS Version 1.1.4 by LittleBizzy | Auto-updates disabled
    HTTPS Image Fixer Version 1.0.2 by Mitch Bartlett | Auto-updates disabled
    ManageWP – Worker Version 4.9.13 by GoDaddy | Auto-updates disabled
    Really Simple SSL Version 5.3.2 by Really Simple Plugins | Auto-updates disabled
    SeedProd Coming Soon Page Pro Version 5.11.7 by SeedProd | Auto-updates disabled
    SSL Insecure Content Fixer Version 2.7.2 by WebAware | Auto-updates disabled
    UpdraftPlus – Backup/Restore Version 1.22.12 by UpdraftPlus.Com, DavidAnderson | Auto-updates disabled
    WP File Manager Version 7.1.5 by mndpsingh287 | Auto-updates disabled

    Inactive Plugins (7)
    Akismet Anti-Spam Version 4.2.4 by Automattic | Auto-updates disabled
    Divi Builder Version 4.17.4 by Elegant Themes | Auto-updates disabled
    Divi Children Version 3.0.9 by Luis Alejandre | Auto-updates disabled
    Hello Dolly Version 1.7.2 by Matt Mullenweg | Auto-updates disabled
    Search & Replace Version 3.2.1 by Inpsyde GmbH | Auto-updates disabled
    Widget Importer & Exporter Version 1.6 by ChurchThemes.com | Auto-updates disabled
    WordPress Importer Version 0.7 by wordpressdotorg | Auto-updates disabled

    Asking the owners of the site or the previous designer will most likely lead to a lot of head scratching and ultimately a dead end.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Hmmm… “SeedProd Coming Soon Page Pro” and the username begins with “seed”, so maybe they’re related.

    You’re using a commercial/premium plugin, so please use their official support channel. We feel they are best equipped to support their products.

    https://app.seedprod.com/login

    Commercial products are not supported in these forums.

    Thread Starter nevetsza

    (@nevetsza)

    Thank you, Steve.
    Diving deeper into the settings of the SeedProd plugin, it appears the username is used for a Bypass URL when the site is in Coming Soon/Maintenance Mode.

    I’m certain this is no longer required as the license key is showing as Invalid as it has likely expired.

Viewing 2 replies - 1 through 2 (of 2 total)

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