Plugin Support
slash1andy
(@slash1andy)
Automattic Happiness Engineer
Hey there!
I can’t see your site (it’s blocking me), but I looked on my site. The only time that any request is made to Stripe on my site on the product page is when I have the Payment Request buttons active.
I would look at any other sources of the Stripe JS loading, from plugins to themes, and then doublecheck that Payment Requests aren’t on.
Hopefully that helps! Have a great one!
@slash1andy thanks for getting back to me.
I changed my firewall rules now. Could you please try it again? And if it doesn’t work may I ask from which country you are trying to access it?
I am using the “Storefront” theme and the “WooCommerce Stripe-Gateway”-plugin for the Stripe integration.
There is also the “wp-rocket”-plugin for caching active. It minifies my JavaScript but doesn’t combine it.
Here are my settings (language is German)
View post on imgur.com
-
This reply was modified 5 years, 9 months ago by
schnetzi.
-
This reply was modified 5 years, 9 months ago by schnetzi.
-
This reply was modified 5 years, 9 months ago by schnetzi.
Plugin Support
dougaitken
(@dougaitken)
Automattic Happiness Engineer
Hey there @schnetzi
I’ve taken a look at the page and compared it to one of my site that uses Stripe and Apple Pay, and another that doesn’t.
The only time that *stripe.com appears in the page source is when the Payment Request buttons are active.
The difference is on your site the link is commented out and use dns-prefetch – this isn’t part of our plugin and is coming from something else.
Can I ask you to temporarily deactivate the WP Rocket plugin, clear any caching across the site, and try in a new browser, please?
Thanks,
We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.
– Joey
@dougaitken Thanks for your help. I tried the following steps now:
* I removed stripe from my dns-prefetch
* tried again –> did not work
* removed the whole cache
* tried again –> did not work
* it is not a browser-cache issue as I am always using incognito-mode with developer toolbar open and having activated that it shouldn’t cache in development mode
* I disabled wp-rocket fully
* tried again –> did not work
* I cleared the whole Cloudflare-Cache
* tried again –> did not work
Do you have any other ideas?
@jricketts4 I understand that you also have a lot to do and therefore don’t respond the next day. But if I don’t respond the next day I don’t feel like it’s okay to resolve my issue right away.
