Stripe Payment failing everytime (error 400)

  • Resolved Giacomo

    (@gianenci)


    1 year, 2 months ago

    Since the 12th of Janury we noticed that every payment with Stripe on our website are stopped working. If you try you get the following error. We contacted Stripe and they confirmed their servers do not receive anything from our checkouts.
    We didn’t modified anything on our website during those days.
    We are using  4.0.4  version of the plugin.

    We searched and try to fix it but can’t understand the issue… Can you help us?

    Payment Failed ( Invalid response body from API: 400 Bad Request (HTTP response code was 400, json_last_error() was 4) ).Refresh and try again

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • natsshop

    (@natsshop)

    1 year, 2 months ago

    Hi there,

    I had this problem and some other users too. What helped me, was that I re-established the connection to Stripe using the plugin. There is a message here, that the connection already exists, but I ignored that. Then everything worked perfectly again. I hope this helps.

    Thread Starter Giacomo

    (@gianenci)

    1 year, 2 months ago

    Thank you for your answer! I’ll try and let you know if it worked!

    Thread Starter Giacomo

    (@gianenci)

    1 year, 2 months ago

    It worked! Thank you @natsshop !

Viewing 3 replies - 1 through 3 (of 3 total)

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