Stripe payment issues
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Checked status and it returned to 200 error code successfully.
Any ideas how to resolve this issue?
Viewing 14 replies - 1 through 14 (of 14 total)
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Hi @aevanstwum
Thank you for contacting Payment Plugins. Can you provide a full description of the issue you’re having and provide any error messages and screenshots that are relevant?
Kind Regards
stripe says the payment doesnt reflect
Hi @aevanstwum
stripe says the payment doesnt reflect
I don’t know what that means and to understand the issue you’re having I’ll need a full description of the issue including any error messages.
Can you share a product page url to your site so it can be reviewed?
Kind Regards
Hi @aevanstwum
Can you please provide a full description of the issue you’re having? I reviewed your checkout page and I don’t see any issues. It’s not recommended that you use multiple Stripe plugins at the same time so you should disable WooPayments if you’re using our plugin.
Kind Regards
can I share all screenshots and delete the ones that are not important
Hi @aevanstwum
Yes, you can share the relevant screenshots to this thread and then remove later if you like.
Kind Regards
can I get your email. I cannot post the images
Hi @aevanstwum
Sharing email addresses is against the forum rules. What you can do is go into the plugin’s settings pages in the WordPress Admin and click the support menu link. You can create a support ticket using the widget if you would like to share the screenshots privately.
Kind Regards
Hi @aevanstwum
Your screenshots are just showing settings pages, not an indication of any error or issue. I reviewed your site, there are not errors on your checkout page caused by our plugin.
Kind Regards
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See: How to create a child theme<br>Theme type: Classic theme<br>WooCommerce Support: ❌ Not declared Templates<br><br>Overrides: cwtheme/woocommerce/emails/email-order-items.php WooPayments<br><br>Version: 10.1.0<br>Connected to WPCOM: Yes<br>WPCOM Blog ID: 210832127<br>Account ID: acct_1Ll6jgFhwPWb8ySy<br>Payment Gateway: Enabled<br>Test Mode: Disabled<br>Enabled APMs: card<br>WooPay: Not eligible<br>Apple Pay / Google Pay: Disabled<br>Fraud Protection Level: basic<br>Multi-currency: Enabled<br>Auth and Capture: Disabled<br>Documents: Enabled<br>Logging: Enabled Admin<br><br>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customize-store<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>onboarding<br>onboarding-tasks<br>pattern-toolkit-full-composability<br>product-custom-fields<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>printful<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page<br>launch-your-store<br><br>Disabled Features: product-data-views<br>experimental-blocks<br>experimental-iapi-mini-cart<br>experimental-iapi-runtime<br>coming-soon-newsletter-template<br>minified-js<br>product-pre-publish-modal<br>settings<br>async-product-editor-category-field<br>product-editor-template-system<br>use-wp-horizon<br>experimental-wc-rest-api<br><br>Daily Cron: ✔ Next scheduled: 2025-10-15 13:10:07 +01:00<br>Options: ✔<br>Notes: 134<br>Onboarding: completed Action Scheduler<br><br>Canceled: 2<br>Oldest: 2025-09-30 07:35:21 +0000<br>Newest: 2025-09-30 13:50:56 +0000<br><br>Complete: 642<br>Oldest: 2025-09-14 17:44:06 +0000<br>Newest: 2025-10-15 15:17:37 +0000<br><br>Failed: 152<br>Oldest: 2022-11-08 09:37:06 +0000<br>Newest: 2023-07-20 09:32:48 +0000<br><br>Pending: 13<br>Oldest: 2025-10-16 01:22:50 +0000<br>Newest: 2025-10-20 11:33:16 +0000 Status report information<br><br>Generated at: 2025-10-15 17:03:58 +01:00<br>Hi @aevanstwum
I reviewed your site, there are no errors on your checkout page caused by our plugin. I also reviewed your Stripe account and I see that orders were processed successfully as recently as Oct 9th. Order #190723.
Kind Regards
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The topic ‘Stripe payment issues’ is closed to new replies.
