Stripe Plugin

  • Resolved jorgecal

    (@jorgecal)


    1 month ago

    When making a payment with Stripe, the following error occurs. ” There was an error processing your order. Please check for any charges in your payment method and review your order history before placing the order again.

    Does anyone have a solution for this?

    The order is generated in the back office, but the customer doesn’t receive the email or order confirmation.

    Version Woo => 10.7.0
    Version plugin stripe 10.6.1

    I’ve already spoken to Stripe and they say everything is okay on their end and to contact WooCommerce.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support shahzeen(woo-hc)

    (@shahzeenfarooq)

    1 month ago

    Hi there!

    Thank you for bringing this to our attention. To assist you further, could you please confirm if you’re experiencing the same issue with a default payment method as well, such as Cash on Delivery?

    If you haven’t tried this yet, please enable a default payment method and place a test order to see if the issue still occurs.

    Also, could you confirm which Stripe payment plugin you’re using and which specific payment method is affected?

    Once we have more information, we’ll be happy to assist you further.

    Plugin Support Kay U a11n

    (@kingsleyinfo)

    2 weeks, 5 days ago

    It seems we haven’t heard back from you for a while, so I’ll go ahead and mark this thread as resolved. Feel free to reach out whenever you’re ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)

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