• Resolved sealty

    (@sealty)


    Hello, Thanks for your Service

    I am using the plugin with stripe subscription. The payments work fine. However, I have an issue with recurring payment. Which option should i use such the plugin attempts to renew subscription automatically before end of month or at day the of month. All monthly subscriptions got expired after one month. How would i make them renewed automatically such that the user who subscribed does not need to re-enter payment details every month. Thanks

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  • Plugin Support mbrsolution

    (@mbrsolution)

    Hi,

    How would i make them renewed automatically such that the user who subscribed does not need to re-enter payment details every month.

    For a subscription type payment you should set the membership level to No Expiry (Ongoing Membership Type Setup). The following documentation has more information for you that can help you further.

    https://simple-membership-plugin.com/adding-membership-access-levels-site/

    Let me know if you need more help.

    Kind regards.

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