Hello @ka5bns12,
Sorry to hear you’re having issues with our plugin.
Let’s first try to get the feeds running again. Could you please try the steps in the following link: https://www.wpmarketingrobot.com/support/faq/#toggle-id-17
Let me know the results.
awesome managed to work. Thanks Michel
You’re welcome @ka5bns12 🙂
Hi @michel-jongbloed – it seems as though i am having the issue again. Can you help please?
Now i continue to get a feed generation failure.
Thats not so great.
Could you again run the steps from the previous link, but do run the steps 4 and 5 even if the steps before get the feed running again?
If you have the Wordfence plugin active on your server, also run the steps 6 and 7.
If you again are having issues try step 8.
If all of that does not help then perform the steps 9 to 12.
Let me know the results.
I am now in step 9 – 12,
I dont have the option to – Feed process logger, I dont see it?
What version are you on than? You should have version 2.14.0.
Eh, no that is not correct! It should be 2.14.0. 2.4.1 is way to old. 2.14.0 will have lots of stability improvements over the version you’re using now.
If you do not get an update message on your plugin page, please download the newest version from your account (https://www.wpmarketingrobot.com/your-account/ then click on View details and downloads), install it and check again.
I’m pretty sure this upgrade will solve the issues you’re having now.
Great! This version should be much more stable so for now I shall close your topic. Should the problem occur again, just reopen it again.
Have a nice day!
