• Resolved shannon2017

    (@shannon2017)


    I really like this plugin, it looks great as well! It was working for me when I first installed it on my web page, now, when someone fills in the form and hits the submit button, it just keeps “thinking.” It’s just stuck. I must have changed something after the initial install, not sure what it is? Thanks

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter shannon2017

    (@shannon2017)

    Nevermind, I finally found it. I was missing the return email address in settings. Sorry.

    Plugin Author SpeakOut! Steve

    (@123host)

    Thanks for the update

    Thread Starter shannon2017

    (@shannon2017)

    Hi there, I got the button to process (above) and I’m showing the signature added to the list in my admin, but it is still not sending the confirmation. Is there a trick I am missing? Thanks

    Plugin Author SpeakOut! Steve

    (@123host)

    When you say the confirmation can you clarify that?

    Are you trying to have a signer’s email address confirmed? Or do you mean that the petition email isn’t being sent?

    Thread Starter shannon2017

    (@shannon2017)

    I have the petition set up so that it is only collecting signatures, NOT sending the petition email. The problem I’m having is with the confirmation email. When someone signs the petition and presses “Submit”, it thanks them and sends the signature to my admin file. It is not sending the confirmation email to the signer for them to confirm. Thanks again

    Thread Starter shannon2017

    (@shannon2017)

    It happened again, sorry, not sure what I did, all is working great now. Love this plugin! What I did: In settings-confirmation email, I had my “email from” listed as my personal yahoo email address. When I changed it to my email connected to the web page domain it was on, it started working. Thanks again!

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Stuck in processing after hitting submit button’ is closed to new replies.