Stuck in test mode

  • Resolved kcreativeyork

    (@kcreativeyork)


    5 years, 2 months ago

    Hi, I have been testing the checkout process on Test mode for stripe with no issues. Everything working as expected. Now that the site has gone live and I have UNCHECKED the test mode box in stripe payments I have issues.

    When I attempt to make a live payment I am served the error message:

    Your card was declined. Your request was in test mode, but used a non test card. For a list of valid test cards, visit: https://stripe.com/docs/testing.

    Test mode is definitely turned off. I have disabled all plugins, and have reverted to a basic theme, and the issue persists.

    I have reverted plugins back to much older versions, issue persists.

    I have turned off all plugins except woo commerce and stripe, issue persists.

    The stripe account is fully linked and the API Keys and Web Hooks are all correct.

    I’m at a complete loss and its urgent that I get payment active. Any help very much appreciated.

    The page I need help with: [log in to see the link]

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  • Thread Starter kcreativeyork

    (@kcreativeyork)

    5 years, 2 months ago

    UPDATE:

    I found a setting for STRIPE Payment in a booking manager plugin that was overriding the WooCommerce Stripe settings. Solved!

    Mike M. a11n

    (@mikedmoore)

    Automattic Happiness Engineer

    5 years, 2 months ago

    Hi @kcreativeyork,

    I found a setting for STRIPE Payment in a booking manager plugin that was overriding the WooCommerce Stripe settings. Solved!

    Thanks for following up! I’m glad you found the problem. Let us know if anything else comes up 🙂

Viewing 2 replies - 1 through 2 (of 2 total)

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