Stuck on “Choose gallery source”

Viewing 15 replies - 1 through 15 (of 16 total)
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  • callumgilhooly

    (@callumgilhooly)

    5 days, 3 hours ago

    An update has fixed the screen loading issue but when I try to add a flickr gallery, I get “Invalid screen value: 6”

    Any idea for a fix?

    Thanks

    • This reply was modified 5 days, 3 hours ago by callumgilhooly. Reason: Problem solved
    • This reply was modified 5 days, 3 hours ago by callumgilhooly.
    Plugin Author Sayontan Sinha

    (@sayontan)

    4 days, 22 hours ago

    @callumgilhooly – Is this happening when you select “Flickr” and then click on “Next”? Or is this happening right when the first screen is showing up, before you click on “Flickr”?

    Plugin Author Sayontan Sinha

    (@sayontan)

    4 days, 22 hours ago

    Please try this and let me know if this helps:

    1. From your WP dashboard, go to the plugin editor. If you have a theme that supports FSE, this is going to be under Tools → Plugin File Editor. If you have a theme that does not support FSE, this is going to be under Plugins → Plugin File Editor.
    2. From the dropdown for the plugins to edit, pick Photonic.
    3. Navigate to the file include → css → admin → admin-flow.css.
    4. Near the top of the file, you have this line:
      .photonic-flow-screen { margin-bottom: 120px; position: relative; }
    5. Change it to this:
      .photonic-flow-screen { margin-bottom: 120px; position: relative; display: none; }
    6. Save the file.

    Retry the gallery creation and let me know if this works.

    callumgilhooly

    (@callumgilhooly)

    4 days, 21 hours ago

    Hi Sayontan,

    Many thanks for your reply. It happens when I select Flickr and then click Next.

    I tried your css fix and that just meant that I couldn’t select any of the options (i.e. WordPress / Flickr / SmugMug / Zenfolio) and when I press next, nothing happens

    This “Invalid screen value: 6” error happens whichever gallery source I choose.

    Thanks

    callumgilhooly

    (@callumgilhooly)

    4 days, 21 hours ago

    I have also discovered this error in the google console:

    Uncaught TypeError: $(…).pointer is not a function
    at admin.php?action=photonic_wizard&class=photonic-flow&post_id=12695&nonce=000b8a95a1:1359:43

    Not sure if that helps?

    I should also say that this error doesn’t appear if editing an existing gallery

    Plugin Author Sayontan Sinha

    (@sayontan)

    4 days, 21 hours ago

    Thank you for the details. These give me some information, but not enough to identify the issue.

    The “Uncaught TypeError” is not coming from Photonic (there is no call to a jQuery function called pointer in all of Photonic), but it indicates that there is a conflict being caused with another plugin, and that conflict might be causing the issue. What is the source file for the conflict? You can find that by hovering over the file name on the right side of the console.

    What are your environment settings? Are you using the Block Editor or the regular editor? Is this on a page or a post? Which theme is this in?

    callumgilhooly

    (@callumgilhooly)

    4 days, 21 hours ago

    The errors showing in the console are:

    Uncaught TypeError: $(…).pointer is not a function
    at post-new.php?post_type=page:5070:43

    and

    VM5049 admin.php

    VM5361 admin.php

    Plugin Author Sayontan Sinha

    (@sayontan)

    4 days, 20 hours ago

    Thanks – can you please let me know of the responses to the other questions about the environment etc.?

    callumgilhooly

    (@callumgilhooly)

    4 days, 17 hours ago

    Hi, Sorry for delay.

    This is happening in pages and posts. I’m using the classic editor but they’re also using an elementor theme (rife free)

    Thanks

    Plugin Author Sayontan Sinha

    (@sayontan)

    4 days, 17 hours ago

    In the Classic Editor, are you using the “Visual” mode or the “Code” mode? Can you switch to the “Code” mode and let me know if that works for you?

    callumgilhooly

    (@callumgilhooly)

    4 days, 16 hours ago

    Hi Sayontan, That seems to work in ‘Code’ mode…

    I’ll just use that for now. It seems that obviously something in the classic editor is causing a conflict.

    Many, many thanks for your help.

    I tried to use your “buy me a coffee” link in the plugin but I get this response “This organisation’s page is broken.” You might want to look into that

    Cheers

    Thread Starter pako69

    (@pako69)

    4 days, 15 hours ago

    Hi @sayontan Excuse I’m now using the version 3.3.1 and if I choose the WordPress the click on the Next button I get this error : Invalid screen value: 6

    I try with the Code Mode withe the Classic Editor and it works alslo for me.

    A fix will be very apreciate 🙂

    Thanks

    Thread Starter pako69

    (@pako69)

    3 days, 2 hours ago

    Hi @sayontan

    There is another issue, yes it works in code mode for one gallery but if you try to insert another gallery shortcode in the same post it do not work, it do nothing!

    Thanks

    Plugin Author Sayontan Sinha

    (@sayontan)

    2 days, 22 hours ago

    @pako69 – Are you seeing any errors in the console when you do this? Are you able to edit an existing shortcode by selecting it? Are you able to copy-paste an existing shortcode and then edit it?

    Thread Starter pako69

    (@pako69)

    2 days, 20 hours ago

    Are you seeing any errors in the console when you do this? > No

    Are you able to edit an existing shortcode by selecting it? > Yes

    Are you able to copy-paste an existing shortcode and then edit it? > Yes

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