Why has this request been marked as resolved?
-
This reply was modified 1 year, 2 months ago by
lanxalot.
Thread Starter
tobyw7
(@tobyw7)
Ditto! I have responded to the support requests. The irony is we don’t have a test site and I can’t create a user without disabling the plugin first.
how do i disable the complianz?? nothing works i can’t go to pligins
Hello @alirezavn !
If You have ftp access to the web, rename the complianz plugin folder.
Or, if not, you first install this plugin: https://ww.wp.xz.cn/plugins/wp-file-manager/
Hope, this helps
We are having the same problem (~ 190 Sites) – ether downgrade or has worked for us as a temporary workaround: Do not click on the “no, thanks” button, use the X to close the pop up. This seems to set the flag and the forced redirect is gone.
Dear users,
we sincerely apologize for the current issue and want to assure you that we are actively working on resolving it in the next patch. In the meantime, we have identified the cause of the problem and provide a temporary workaround to restore your WordPress backend using a mu-plugin or script inside functions.php. Please follow these steps:
- If you don’t already have a mu-plugins folder in wp-content, open your FTP client and create a new folder named mu-plugins in the wp-content directory. The resulting path should look like: */wp-content/mu-plugins/
- Upload a .php file to wp-content/mu-plugins/ via FTP with the following code, or copy the code into the functions.php file of your theme:
<?php
if ($timestamp = get_option('cmplz_wsc_onboarding_start')) {
if (is_numeric($timestamp) && $timestamp < time()) {
delete_option('cmplz_wsc_onboarding_start');
}
}
- Logout from your WordPress website and log in again. This will initialize the script via the admin_init hook, restoring your backend
- Remove the mu-plugin or the script after the backend has been restored
Thanks for your kind patience
The code snippet workaround worked for me. I have 50+ websites on a maintanance plan. Strangely (or luckily) not all these webites suffer from the ‘stuck-in-a-loop’ problem.
yes this topic is not resolved. I want to rollback to 7.1.5, but gives error:
Downloading update from https://downloads.wp.xz.cn/plugin/_complianz-gdpr.7.1.5.zip…
Download failed. Not Found
Has this issue been resolved in 7.3.0?
This doesn’t seem to be resolved. I still can’t get past that “Welcome to Complianz” screen. I can not access anything on the admin side of my website anymore. Nothing!
Agreed with @mmatei this is still an issue.
@leonardotamion – please advise?
Yes not resolved; the Complianz Popup is disconnecting all websites on tools like ManageWP. Its very annoying.