Student registration

Resolved andreamarucci
(@shiftsrl)

5 years, 6 months ago

Hello, there are two problems with the student registration.

first one is that if I add some text at the page, this one is not displayed at all. I’ve tried everything but the page show only the form and nothing else.

second is that I need to ask some text since your form doesn’t provide any way to add the Privacy acceptance checkbox that’s required for the GDPR here in Italy. I’ve seen the procedure to add a custom field but it’s way too complicated sincerely.

If i could add some text I can write something about the GDPR but this is the page in backend

https://pasteboard.co/JAWrGKT.png

and the result is just the form. No way to show something other.

Any suggestion?

The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)

munayam
(@munayam)

5 years, 6 months ago

Hello @shiftsrl,

You can override any of the default Tutor templates from your child theme or use shortcode from a page builder like Elementor to create your own custom registration form. Following doc has more detailed instructions. Remember to assign your newly created custom form to Tutor settings > students tab. You can also use a GDPR plugin to see if that solves your GDPR requirement.
Thread Starter andreamarucci
(@shiftsrl)

5 years, 6 months ago
Thanks Munyam but this is exactly what I’ve done. I’ve renamed the page, added the shortcode and some other text but the problem is that if I look at that page I see only the form and not my text. I know that’s absurd but this is exaclty what’s happening.

This is my page in backend

https://pasteboard.co/JB3en4f.png

and this is what I see in frontend

https://pasteboard.co/JB3eIMV.png

and you can see that the top string of text doesn’t show up. I’m using Astra theme.

I’ve also tried to create another page, put in some text and the shortcode but only the form is displayed so it’s someting related to the plugin.
- This reply was modified 5 years, 6 months ago by andreamarucci.
Thread Starter andreamarucci
(@shiftsrl)

5 years, 6 months ago

Munyam I’ve done a test with very strange results.

I’ve created a new page

https://www.tuttosullapostaelettronica.it/corsi/test/

without putting in the page the shortcode. In the settings I’ve told Tutor that this page is the student registration and the result, as you can see, is that the form does appear in that page also without putting the shortcode!!!

What’s happening? If you give me an email I can send you the credentials to look.

Thread Starter andreamarucci
(@shiftsrl)

5 years, 6 months ago

Btw I’ve changed the domain so that the pages now are on

https://www.andreamarucci.it/corsi/test/

same behaviour as before unfortunately.

munayam
(@munayam)

5 years, 6 months ago

Hello @shiftsrl,

May be you are doing it incorrectly. Try changing your theme template from your default one to the page builder’s template under the documents > post/page attribute.

fcsab
(@fcsab)

5 years, 5 months ago

I have the same problem with the student registration page. Made a new page, and like said previously, it only displays the form and nothing else.

I suppose, replies have been deleted in this thread. What has happened? Is there a solution to this rather serious issue? If not, are you planning to do something about it?

I am just trying out your plugin, and I hope there is a solution.

Also, I don’t see why it is marked resolved. What is the resolution?

Plugin Support Ashfiqur Rahman Anim
(@anim07)

5 years, 5 months ago

Hello @fcsab

The best way to setup the sites registration is either by using the default option or by using the theme-my-login plugin. For solving your sites issue we will need to investigate for other problems. There is a guideline which you can follow https://docs.themeum.com/tutor-lms/troubleshooting/general/ i would still suggest you to email us at [email protected]

best regards