• Resolved patrickkana

    (@patrickkana)


    Hi, I have found out that the style for an emails are missing after I transferred from one hosting to another.

    I’ve searched couple of similar cases in this support, but seems to be a little different…

    The major difference of the 2 hosting services are that they have different local path.
    Also when I transferred the site, I have manually changed the site URL path. (domain is same)

    SITE_URL/wp-admin/?preview_woocommerce_mail=true&_wpnonce=1c28880f07

    The new and old site gives a different result, the old one with a style, and new one without.

    The question is, is there any hidden parameters or option data in DB for a path to the “email-styles.php” or cache maybe with an old path?

    Any hints on where to look at?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Shaun Kuschel a11n

    (@shaunkuschel)

    Automattic Happiness Engineer

    Hey @patrickkana,

    If you are talking about WooCommerce-specific emails (for things like new orders, etc), the styling is pulled from the email-styles.php template code but often modified by the theme, etc. There aren’t any hidden parameters for WooCommerce emails- the templates just pull from the normal customer/product/order info saved in the database.

    Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    Since it’s been a while since we last heard back from you, I’m going to mark this thread resolved.

    Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

    Cheers! 🙂

Viewing 2 replies - 1 through 2 (of 2 total)

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