Styles for forminator don’t work on my custom theme

  • Resolved wordyad

    (@wordyad)


    1 year, 3 months ago

    This is probably very simply but the form is totally unstyled when we use our custom theme. If we revert back to one of the default WP themes it’s fine.

    What needs applying to resolve this ?

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Kris – WPMU DEV Support

    (@wpmudevsupport13)

    1 year, 3 months ago

    Hi @wordyad

    I hope you are doing well today.

    Based on the page source, the form is there but it is missing the <form tag which should start and close the form. So there is for sure some conflict with your theme, which for some reason removes that tag. Are you aware of any function on your theme that could do that? Can you review that part and let us know?

    Kind Regards,
    Kris

    Thread Starter wordyad

    (@wordyad)

    1 year, 3 months ago

    Thanks for the fast reply Kris really appreciated! We did have some strip_tags code on our default page template, I’ve now removed that and the form tags appear. however it still doesn’t render.

    Thread Starter wordyad

    (@wordyad)

    1 year, 3 months ago

    I’m guessing what is happening is something you’ve seen before @wpmudevsupport13 … the form renders fine now but the wrapping form tag has “display:none” set against it on a style attribute, so when the page loads it appears blank.

    Thread Starter wordyad

    (@wordyad)

    1 year, 3 months ago

    Hi are you able to help @wpmudevsupport13 we are desperate to get this live.

    Kris – WPMU DEV Support

    (@wpmudevsupport13)

    1 year, 3 months ago

    Hi @wordyad

    Please navigate to the Behavior tab in your form, enable “Load form using AJAX” and see if that helps. Let us know about the results.

    Kind Regards,
    Kris

    Thread Starter wordyad

    (@wordyad)

    1 year, 3 months ago

    Hi @wpmudevsupport13 sorry no, it seems to make no difference.

    Plugin Support Nebu John – WPMU DEV Support

    (@wpmudevsupport14)

    1 year, 3 months ago

    Hi @wordyad,

    Sorry to know that you are still experiencing an issue.

    I couldn’t find any JavaScript errors in the browser console that might help diagnose this issue further.

    Could you please check if there are any PHP errors related to Forminator being reported in the error log?

    I hope the following guide comes in handy: https://developer.ww.wp.xz.cn/advanced-administration/debug/debug-wordpress/

    If an error is found, please update us here so that we can help you further.

    Best Regards,
    Nebu John

    Plugin Support Saurabh – WPMU DEV Support

    (@wpmudev-support7)

    1 year, 3 months ago

    Hello @wordyad

    We haven’t heard from you in a while, I’ll go and mark this thread as resolved. If you have any additional questions or require further help, please let us know!

    Kind Regards,
    Saurabh

    Thread Starter wordyad

    (@wordyad)

    1 year, 2 months ago

    This turned out to be two issues. Firstly loading/not loading from Ajax altered the functionality and that was combined with our theme using a version of jquery that didn’t seem to be compatible with this plugin.

    Now solved; thanks for the help!

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘Styles for forminator don’t work on my custom theme’ is closed to new replies.