Styles not loading on front end

  • Resolved prdg1

    (@prdg1)


    4 years, 7 months ago

    I am seeing this brought up ALOT and no real resolution. You all say to disable caching but how in the world do you think it’s a “great answer” to disable caching. This is not the issue. We have a website that in the blocks editor, the services section on the homepage looks great. Everything functions as it should, mobile looks good and so on. However, if you open it in an incognito window which has NO CACHING, it is all broken. It doesn’t load styles in that section. We have a Pro service with you all and the only response I got was caching. That’s not acceptable. We have no caching on our server and you all even turned off our caching plug-in in the admin panel and it’s still not loading the styles. We have used your blocks in other areas and the CSS is loading fine. So clearly caching isn’t the issue. This is a big problem that many people are experiencing so we need a response.

    AND just like this old post https://ww.wp.xz.cn/support/topic/qubely-blocks-render-in-editor-but-not-on-the-front-end/
    The EXACT same things are happening. The IDs are changing anytime you edit it so you can’t even apply a custom style to fit this.

    • This topic was modified 4 years, 7 months ago by prdg1.

    The page I need help with: [log in to see the link]

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  • Plugin Support Md. Jobayer Al Mahmud

    (@jobayertuser)

    4 years, 7 months ago

    Hello @prdg1,

    Ok, I have understood your point. I would like to request you to send mail through this address support at Gmail dot com. I need to check your site directly without that it’s really tough to define where is a problem. In the email please mention the details of your problem if you can send me a screenshot that would be more preferable.

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