Styling options not applying

  • Resolved melanie71

    (@melanie71)


    4 years, 8 months ago

    Hello!

    I have installed your plugin here with a Newsletter Subscribe popup https://www.free-hand.com.au

    There’s a couple of styling options that aren’t working and I’m hoping you can help me:

    1. When the popup first loads on the page, there is a strange border appearing and I can’t work out why. If I click on the page it disappears https://pasteboard.co/SH97VAK0fQ07.png

    2.The Title and content aren’t appearing in the font or color I have selected via the plugin settings.

    3. The overlay isn’t appearing when popup is enabled.

    Hoping you can help 🙂

    Regards
    Melanie

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support mark l chaves

    (@mlchaves)

    4 years, 8 months ago

    Hi @melanie71,

    Thanks for posting.

    1) That’s because a default accessibility feature in popular browsers is clashing with our accessibility defaults. Can you use this workaround for now. We’ll add that CSS as a permanent fix in the next release. Sorry for the inconvenience.

    2) For the title, it looks like you might NOT have set the popup’s title. If you type in a popup title (see #2), then you can control the title’s color by editing the popup’s theme.

    For the title and content color, please check that the popup’s theme is using the colors you want.

    – Go to your popup’s Popup Settings > Display > Appearance tab.
    – Click the Customize This Theme link.
    – In the theme editor, check the Title and Content settings.

    More on the popup theme editor here https://docs.wppopupmaker.com/article/38-popup-theme-editor-introduction

    3) For the overlay, please check your popup’s Popup Settings > Display > Advanced tab to make sure the Disable Overlay is NOT checked.

    Then, verify in your theme settings that the overlay is using the color you’d like.

    In the screen capture below, I edited my default popup theme to have a blue title, red content, and a semi-transparent black overlay.

    https://share.wppopupmaker.com/eDuREWqR

    If you’re still seeing any issues, please reach out to us here https://wppopupmaker.com/support/

    Let us know how all that works out for you 🙂

    Mark

    • This reply was modified 4 years, 8 months ago by mark l chaves. Reason: Clarification
    Thread Starter melanie71

    (@melanie71)

    4 years, 8 months ago

    Thanks Mark for your excellent support 🙂

    Regards
    Melanie

    Maria T

    (@mariatogonon)

    4 years, 8 months ago

    Hello Melanie, on behalf of Mark, you are most welcome! 😊

    By the way, if you have time then we would very much appreciate it if you could quickly rate the plugin, just to help us spread the word.

    Thank you & have a great day!

Viewing 3 replies - 1 through 3 (of 3 total)

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