• Resolved surfwithoutacar

    (@surfwithoutacar)


    Hi,

    I’m having issues with the feature list add on, all my pages seem to have gone back to the default formatting of purple.

    If you search for “Exploring Sydney” on the attached link you will find the issue in this section. It’s the same issue on all pages.

    I have tried to regenerate assets and clear cache from the video send to @nicoleclay a day or so ago.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support Amin

    (@amin7)

    Hi @surfwithoutacar

    Greetings!

    Sorry to hear about your experience and I checked your shared link and it shows the default color. And, I am sorry, but, I could not replicate the issue on my side. You may check here, https://d.pr/v/Y3ar1F
    And, still we have not heard from other users regarding this issue, and the other thread you mentioned here, we are not sure whether the issue similar or not. Each update it sometimes needs to regenerate assets to properly load assets. 🙂

    Now, as you already tried the regenerate and caching process, and it did not work, so, you may try to apply the color from the settings. And, it looks like this feature list widget is used on some other pages as well, so, as a work around, you may use the following custom CSS to override the color.


    .eael-feature-list-items .eael-feature-list-icon-box .eael-feature-list-icon-inner {background-color: #f75757!important}

    You may use the WordPress customizer to add the custom CSS. I am also, informing the respective team for further investigation.

    Thanks



      Thread Starter surfwithoutacar

      (@surfwithoutacar)

      Hi Amin,

      The colour code seems to work but it’s also the formatting and icon sizes that have all been changed as well.

      Plugin Support Sadman Sakib Nadvi

      (@sadmansakibnadvi)

      Hello @surfwithoutacar,

      Greetings. Sorry for the inconvenience. Can you please check for plugin conflicts by following this:

      Plugin conflict check: Often, we see problems occur in combination with another plugin or theme. The fastest way to rule out any conflict is to temporarily deactivate all the plugins except Elementor, Elementor PRO(if any), and Essential Addons. Simply go to your WordPress Dashboard and navigate to wp-admin => Plugins, and then deactivate other plugins.

      After deactivating all plugins, check if the issue still persists. If the issue goes away, then a plugin conflict is likely.

      Enable plugins one by one: Reactivate your plugins one by one, checking the website after each activation to see if the issue reappears. This will help you identify the plugins causing the conflict.

      Besides, you can switch to a different theme like Astra, Flexia, or Twenty Twenty Three. And, check back as well. Let me know how it goes. Thank you!

      Thread Starter surfwithoutacar

      (@surfwithoutacar)

      Hi Sadman,

      I’ve tried uninstalling all plugins and tried activating a different theme and the issue still persists.

      Could it be anything else?

      Plugin Support Amin

      (@amin7)

      Hi @surfwithoutacar

      Greetings!

      Thanks for the testing. Its unsual actually. However, from your shared link, I have not seen the custom CSS is applied for color changing. But, ok, for icon size issue, you can also use the following CSS to adjust the icon size,

      .eael-feature-list-icon-box .eael-feature-list-icon svg {
      width: 20px !important;
      height: 20px !important;
      margin-top: 15px;
      }

      Thanks

      Plugin Support Sadman Sakib Nadvi

      (@sadmansakibnadvi)

      Hello @surfwithoutacar,

      Greetings.

      I’m following up regarding your issue, as we haven’t heard back from you yet. Could you please let me know if it has been resolved on your end?

      If the issue still persists, feel free to share an update. We’ll be glad to assist you further. Looking forward to your response.

      Thank you.

      Plugin Support Sadman Sakib Nadvi

      (@sadmansakibnadvi)

      Hello @surfwithoutacar,

      Hope you’re doing well.

      As we’re not getting any response from you, we are assuming your issue has been solved. And so, we’re going to mark this topic as resolved now. If the issue still persists, feel free to reply here and we’ll be happy to assist further.

      Thank you.

      Thread Starter surfwithoutacar

      (@surfwithoutacar)

      Hi,

      Apologies, I’ve been busy with other work.

      The CSS codes are not input however, the mobile structure is off.

      Thanks for your help but I think I will have to go through them all individually and change at a later date.

    Viewing 8 replies - 1 through 8 (of 8 total)

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